South Dakota State Library Services

Does your library or organization provide computers for the public? Would you like to know more about basic troubleshooting on a Windows PC so you can minimize downtime? This introductory level webinar will introduce you to tips and techniques that will help you understand how to fix common problems.

This hour-long webinar will provide an overview of how to offer a basic technology or computer class, including how to promote your class, best practices for planning your class, and how to engage with patrons before, during, and after the class to ensure you are meeting their technology needs. The webinar will also cover ways to make you feel more confident and comfortable teaching patrons technology skills and fun, engaging technology programming ideas to implement in your library.